Why Choose Carrigan Pet & House Sitting Services
OUR STORY
Welcome to Carrigan Pet & House Sitting Services! We are Martin (above left) and Leigh (above right), a devoted couple, together for twenty-two years and married for sixteen. We have a shared love for animals, having grown up with dogs, cats, and horses. We have been Pet and House Sitting for reputable companies for four years, with over one-hundred successful sits completed in the UK and USA. This has inspired us to create our own business, offering personalised care for your pets and home security while you're away on holiday or work commitments.
Our story began with the passing of our beloved Chesapeake Bay Retriever, Pilgrim in 2022, and our cat Louie in 2023. We have been too heartbroken to have our own pet since. Pet sitting has given us the opportunity to continue connecting with animals and offering them the same love and care we gave our pets.
Our combined experience in caring for various animals, including dogs, cats, horses, chickens and more, ensures we can handle a diverse range of pets and their needs.
Drawing from our pet sitting experiences, we understand that pets feel more secure and content when cared for in their own homes, where they can maintain their regular routines.
Coming from a professional working background, Martin spent 24 years as a Picture Editor in Publishing, while Leigh has 25 years of experience in housing and mental health charities.
*As featured in The Telegraph - We are housesitters – without a home ourselves *
*In memory of Pilgrim (2010-2022) and Louie (2010-2023)*
what we do
At Carrigan Pet & House Sitting Services, we offer a bespoke and personal service
We stay in your home, 24 hours, as companions to your pets, where your pet will receive our attentive care in their own home, maintaining your pets' daily routine, keeping them happy, and ensuring your home remains secure and well-managed.
At Carrigan Pet & House Sitting Services, we understand that trust is at the core of our relationship with our clients. As dedicated professionals with years of experience in safeguarding roles and managing sensitive information, we prioritise upholding the highest standards of privacy, confidentiality, and discretion.
With two sitters, your pets and property are never left unattended for more than a few hours, except when taking dogs on adventures, running errands, or attending appointments.
Our pet service includes feeding your pets their regular diet, administering medications, monitoring health conditions and seeking professional help if necessary. We maintain your pets' grooming (hair brushing) and training routines and provide daily updates with photos, so you can stay connected and worry-free while you're away.
Our home service includes keeping your home secure with a continuous presence in your home to keep away any unwanted attention. Set alarms and ensure all your normal security procedures are followed. Handle household emergencies and keeping your home protected from the elements. Any emergency with your animals or home will be quickly and professionally dealt with. The security of your home will be greatly enhanced by not being left empty.
Your home will be kept clean and tidy and left spotless for your return. We will take care of tasks such as taking out rubbish and recycling, taking in post and packages, water indoor and outdoor plants, letting your cleaner and gardener into the property, cleaning up dog mess, emptying and cleaning cat litter trays, mucking out stables and cleaning out chicken and rabbit pens, etc..
RATES
Rates are based on number of pets and responsibilities. Minimum of three-night stay.
A revised pricing structure will apply to all new sits commencing on or after 1 April 2027. £70 - £120 plus per night.
Current rates still apply for bookings until 1st of April 2027: £60 - £100 plus per night (No VAT charges apply)
* 50% non-refundable deposit payable on booking and remaining balance paid 7 days before start of sit*
* Cancellation fee charged at full rate if cancelled up to 14 days from start date of agreed sit*
* Please note: returning home after 11:00 a.m. on your return date will incur an additional night‑rate fee*
AVAILABILITY:
2 November to 11 November 2026
15 November to 21 November 2026
29 November 2026 to 7 December 2026
12 December to 23 January 2027
31 January to 6 February 2027
29 March to 8 May 2027
18 May 2027 to 8 September
26 September 2027 onwards..
privacy
At Carrigan Pet & House Sitting Services, we understand that trust is at the core of what we do
At Carrigan Pet & House Sitting Services, we understand that trust is at the core of our relationship with our clients. As dedicated professionals with years of experience in safeguarding roles and managing sensitive information, we prioritise upholding the highest standards of privacy, confidentiality, and discretion.
Martin and Leigh are both DBS (Disclosure and Barring Service) verified
Our key principles include:
Privacy:
We respect your need for privacy. We maintain clear boundaries, focus on our duties, and limit our access to areas of your home as agreed upon.
Confidentiality:
All personal information, including your contact details, pet information, and home details, is treated with strict confidentiality. All clients personal information handled in accordance with GDPR (General Data Protection Regulations). We will happily sign nondisclosure agreements when required.
When you choose Carrigan Pet & House Sitting Services, you can trust that your privacy, confidentiality, and discretion are our utmost priority. We are committed to providing a secure and reliable service that allows you to enjoy your time away from home, knowing that your pets and property are in capable, trustworthy hands.
terms & conditions
Service Agreement: By using our services, clients agree to the terms and conditions outlined herein. The client acknowledges that they have read, understood, and agreed to these terms. Minimum of three-night stay.
Booking Confirmation: A booking is considered confirmed once a signed service agreement and the required deposit have been received.
Payment Terms: To formally secure your dates on our calendar, we require a 50% non-refundable retainer fee. Because we only look after one household of pets at a time to offer premium, dedicated care, we turn away all other clients once your booking is confirmed. The retainer protects our availability for you. The remaining balance payable 7 days before start of sit.
*Please note: returning home after 11:00 a.m. on your return date will incur an additional night‑rate fee*
Cancellation Policy: 50% deposit paid is non-refundable. Clients must provide at least 14 days notice. Cancellation fee charged at full rate if cancelled up to 14 days from start date of agreed sit.
Should Carrigan Pet & House Sitting Services cancel a sit, the deposit will be returned in full on the same day of cancellation, due to any unforeseen circumstances out of our control.
Privacy: Carrigan Pet & House Sitting Services respects client privacy and will not disclose personal information without consent, except as required by law. Carrigan Pet & House Sitting Services will sign a nondisclosure agreement as required by the client.
Internal cameras (CCTV, smart cameras, baby monitors, motion sensors with video, or any device capable of recording inside the home) must be switched off for the full duration of the sit. Only external cameras may remain active. You agree that we are the only occupants of your property whilst you are away. Any building work (in the house or on the grounds) must be communicated before the sit. Depending on the disruption, this could lead to a cancellation.
Pet Care: Clients must provide accurate information regarding their pets' needs, behaviours, and medical conditions. Carrigan Pet & House Sitting Services is not liable for any injury or illness resulting from undisclosed information. To ensure the health and safety of your pets, it is essential that they are registered with a veterinary practice, covered by pet insurance, microchipped, and up-to-date on all vaccinations, as well as flea, tick, and worm treatment.
Home Security: Carrigan Pet & House Sitting Services agrees to maintain the security of the client's home and its contents, ensuring that no unauthorised persons enter the property.
*A pre-sit pet and home checklist is required. We ask all clients to complete it in full and send it back at least two weeks before the sit, just so everything runs smoothly.
Key Handling: Client keys are securely stored and coded for identification without personal information, such as a key safe. Keys will be returned in person, or in a designated key safe, or retained for future bookings with client consent.
Insurance: Carrigan Pet & House Sitting Services carries public liability insurance and is insured for pet sitting services. All clients pet and home insurance policies must be up to date.
Liability: Public liability insurance for up to £1,000,000. Carrigan Pet & House Sitting Services is not liable for any damage or loss caused by pets or events beyond our control. Carrigan Pet & House Sitting Services is not liable for breakdown / damage due to normal wear and tear.
Emergencies: In case of an emergency, Carrigan Pet & House Sitting Services will make every effort to contact the client or their designated emergency contact. If deemed necessary, Carrigan Pet & House Sitting Services reserves the right to seek veterinary care for the pets in question.
Disputes: Any disputes shall be settled through negotiation or legal means as appropriate.
Guests and Visitors: No additional guests or visitors may visit or stay at the property without the homeowner’s prior written consent.
Changes to Terms: Carrigan Pet & House Sitting Services reserves the right to update these terms and conditions at any time. Clients will be notified of any significant changes.
By agreeing to these terms and conditions, clients acknowledge their understanding and acceptance of the policies outlined above.
